1. Platform Nature & Scope
ServiceRecord.In (accessible at https://servicerecord.in) is is a proprietary cloud Platform platform developed and operated by MooVOn Services & Solutions (Bhubaneswar, Odisha) and is strictly an online cloud-based technology Software-as-a-Service (SaaS) and Platform-as-a-Service (Platform) application provided solely to facilitate digital record-keeping, equipment mapping, preventive maintenance scheduling, spare parts inventory tracking, and GST/UPI invoice generation for independent service engineers, maintenance contractors, repair workshops, and their respective customers.
2. Non-Affiliation & Independent Operations
WE DO NOT PROVIDE REPAIR SERVICES, VERIFICATION, OR AUTHORIZATION. ServiceRecord.In is not an employer, agent, contractor, broker, or joint-venture partner of any service technician, vendor, or repair company registered on this platform. Every service company, technician, and customer acts strictly in an independent private capacity.
⚠️ IMPORTANT LIABILITY DISCLAIMER TO ALL USERS:
ServiceRecord.In is NOT RESPONSIBLE OR LIABLE for any service defect, substandard workmanship, repair failure, equipment breakdown, bodily injury, delay, commercial loss, monetary dispute, warranty repudiation, or fraudulent conduct arising between any vendor/technician and customer. Both parties must independently perform their own verification, background checks, license validations, price approvals, and formal agreements before undertaking any job or making payments. ServiceRecord.In does not verify, warrant, certify, or authorize any vendor or customer.
3. User Responsibility & Self Due-Diligence
Each customer acknowledges and agrees that they choose and hire service providers at their own discretion and risk. Likewise, each service provider acknowledges that they assess, quote, and accept assignments from customers at their own risk. ServiceRecord.In acts merely as an electronic ledger and management console for both parties.
4. Contact & Regulatory Communication
For any platform inquiries or technical questions regarding record archiving, you may reach our administrative desk at Bhubaneswar, Odisha via telephone at +91 9938181393 or via email at care@servicerecord.in.